Coordinated Transportation
By using intelligent transportation solutions and coordinated transportation software, transit agencies are able to coordinate with other agencies throughout the state or region to help achieve maximum cost efficiencies and better customer service.
Agencies can benefit from centralized billing and costs with shared databases and access to real time information such as shared vehicle and driver usage and rider specific information.
Customer service can also be improved upon by using a co-ordinated call center, and through an increase communications to clients via: Web sites, interactive voice response (IVR) systems, wireless devices and more.